News From Nowhere Radical & Community Bookshop

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Ordering books from us

We can order most books within 7 to 10 days (if available) - many books take only 1-2 days! We can order any book in print that's available in the UK, and there are many books we can get direct from the USA too.

You can search for millions of books & order online on our customer order website - www.newsfromnowhere.co.uk - but if you can't find the book you are looking for there, get in touch with us to ask if we can get it for you

We do mail-order, posting books to anywhere in the world, charged only at actual cost, at current postal rates for parcel weight & destination - read more about mail-order & postage costs. If you're local to Liverpool, or visit here, you can order books to collect from our bookshop.

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How to place an order

Use our order website www.newsfromnowhere.co.uk to search for books & easily place orders online.. You can choose to collect from the shop or to have your order sent by post. You can pay by card during the check-out process, or you can choose to pay another way by selecting 'Pay by Purchase Order' and using the reference field to tell us how you wish to pay -

• If you're collecting your order & will pay when you pick it up, enter 'collect' as the reference
• For mail-orders, if you prefer to wait and pay when your order is ready to be sent, enter 'pay by link', and we will send you a Worldpay card payment link for the total cost. We also accept the following payment methods:
  • Paypal - we'll send you a Paypal link when your order is ready to send
  • Book Token - put the Book Token barcode number in the Order Notes section of the check-out form, and we'll deduct the order total from the Book Token when your order is ready to send
  • Bank transfer, or cheque - when your order is ready, we'll tell you the total to pay and payment account details

Read more about using our order webite to search for & order books (opens in new tab/page)

However, there will always be some books that we can get that aren't on our order website's database, so if you can't find the book you are looking for there, please contact us to ask if we can get it for you - we can search further for the book on other book trade databases.

You can also order by phone or email, or by calling into our bookshop. Please tell us...

• as much information as you have about the book: title, author and anything else - it's really useful if you can tell us the ISBN of the book (the barcode number), but not essential.
• whether your order is for collection order (you will pick up it from our shop) or mail-order (to be sent by post).

Also, all the books listed on this website have 'Order by email' links - you are currently on our main website, www.newsfromnowhere.org.uk, which focuses on the kind of books & subjects you'll find in our shop; browse the categories & booklists and use the order links to place an order - the 'Order online' links find the book on our customer order website, and the 'Order by email' links bring up a pop-up order form.

After you have placed your order, we will let you know how long we expect it to take - if we don't have the book in stock we will order it specially for you. If it is in stock with our main wholesaler, it will take 2-3 days to come in, otherwise we will order direct from the book's publisher or their distributor, which typically takes 7-10 days. If a book is temporarily unavailable or is not yet published, we will will let you know and will try to find out when it will become available.

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Changing or cancelling an order

Please tell us as soon as possible if you need to change or cancel an order

Cancellations - please bear in mind that we may have ordered the book specially for your order, and as we order books promptly for customer orders it will probably already have been despatched to us by the publisher or their distributor. Therefore, please try to be certain when you place an order. We may be able to return cancelled books, but this is not always possible. If you have paid a deposit on your order we will generally not refund this if you cancel the order, and if you have paid in full we may retain a small amount when we refund you, towards the cost of returning a cancelled order or of paying for one that we cannot return. You are always welcome to contact us if you have any queries or need more information before deciding to go ahead with an order.

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Returns policy & refunds

If you need to return a book due to a fault or damage, we will replace it or refund it for you, whichever you prefer.

If you return a book for other reasons - for example, if you have changed your mind, or if you have realised that you ordered the wrong book - we will usually either order an alternative book for you or issue a credit note for you to use against a future purchase, as you prefer. Refunds would be at our discretion.

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